Contact Us
For app support, billing inquiries, account questions, or bug reports, email our support channel:
Common Troubleshooting
App Performance & Stability
Make sure your iPhone is updated to a compatible iOS version and that you have downloaded the latest build of IdentityKit directly from the App Store.
Premium Subscriptions Not Activating
If you purchased a subscription but features remain locked, go to Settings in IdentityKit and restore purchases. Subscriptions are billed and managed through the App Store.
Your data on this device
Habits, check-ins, and notes stay on your phone. IdentityKit does not automatically upload or back up your habits to our servers. Export in Settings is a Pro feature. Anyone can delete their account to wipe local data.